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Emergency Notifications and Alerts

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Mendocino County Citizen Emergency Alert and Notification Service

The Mendocino County Sheriff's Office and Office of Emergency Services use Everbridge as our mass notification and emergency alert vendor for Mendocino County. All residents are urged to immediately register for the alert and notification system in order to receive critical emergency and life safety notifications.

Register today get timely emergency notifications and alerts which may save your family's or your life!

How to Sign Up!

Visit the Everbridge Registration page to Sign up for the Mendocino County Citizen Emergency Notification and Alert System

As part of the registration process you will be asked to provide contact information (phone, email, cell phone number, etc) and address(es) for the system in the order you would like to be contacted. The system allows the registration of multiple address as well. Mendocino County OES recommends you register with you home address and then add an additional address (work, family members address, children's school, etc) if you wish to receive notifications about emergencies in multiple areas.

Additionally registrants will be asked to provide voluntary information such as any special skills or certifications they may have (for example, special medical or emergency response training such as volunteer firefighter or EMT ) or if they have any access or functional needs (for example: hard of hearing, mobility challenges, blind, non-English speaker, etc). This information is completely voluntary but will assist OES in emergency response efforts and getting resources to the people which need it quicker.


Frequently Asked Questions:

What is the Citizen Emergency Alert and Notification System?

This service allows you to opt-in to receive notifications via phone calls, text messaging, e-mail and more based on locations you care about. You can choose to receive notifications about events that may affect your home, workplace, family's schools and more.

What is the system used for and what sort of alert might I receive?

This system will be used to notify you about imminent threats to health and safety as well as optional informational notifications that affect your locations or work environments. Administrators will send notifications regarding severe weather, flooding, gas leaks, police activity and more.

How do I know if I am registered already?

When signing up the system will let you know if your email has already been used to register an account. If you have already registered an account with your email but don't remember your username or password please click "Forgot username" or "Forgot password" to reactivate your account.

All AT&T and Verizon wire-line (physical copper line home phone customers) customers should automatically be enrolled in the Mendocino County Citizen Alert and Notification System. However, Mendocino County OES strongly recommends that AT&T and Verizon wire-line customers still register with the system in order to register their cellular phones for voice or SMS alerts and to ensure that other important information is up to date.

Cellular and other voice over internet protocol (VOIP) customers are not automatically registered and must self register.

How many notifications will I receive?

Mendocino County OES will only use this system in the event of an emergency situation which may pose a potential threat to life, safety, or property and for occasional routine tests. Mendocino County OES attempts to only send alerts and notifications to the areas affected by the emergency situation. Typically most residents will receive 1-3 emergency alerts/notifications a year, unless you choose to receive informational notifications such as road closure notification, in which case you may receive more.

Typically OES conducts 1-2 tests of the Mendocino County Citizen Alert and Notification System annually.

Who is Everbridge?

Everbridge is the current alert and notification vendor used to power the Mendocino County Citizen Alert and Notification System. Mendocino County OES contracts with Everbridge for its' alert and notification system.