Employment & Family Assistance Services

CalWORKs, TANF, CalFresh , EBT Cards, Medi-Cal, CMSP, and CalWORKs Job Services

 

 To report changes to your Medi-Cal, please contact our local office at (707) 463-7700 in Ukiah and (707) 962-1000 in Fort Bragg or visit Keep yourself and your family covered (ca.gov)

**ATTENTION**

Beware! There is an EBT scam to steal your benefits! If you’ve received a text or phone call asking for your personal information, contact your county right away. Your county and the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN).

Never give your EBT Card number and PIN to anyone. With this information, someone could steal your benefits. Always keep your PIN and EBT Card number safe and secret.


**ATENCIÓN**

¡Cuidado! Existe una trampa relacionada con EBT para robarle sus beneficios. Si ha recibido un mensaje por texto o una llamada telefónica pidiéndole su información personal, comuníquese con su condado inmediatamente. Su condado y el estado nunca le enviarán un mensaje ni le llamarán para pedirle su información personal, como el número de su tarjeta de EBT y su número de identificación personal (PIN).

Nunca dé el número de su tarjeta de EBT y su PIN a ninguna persona. Alguien podría robarle sus beneficios con esta información. Siempre guarde su PIN y el número de su tarjeta de EBT en un lugar seguro y secreto.

 

Employment and Family Assistance Services offices in Ukiah, Willits and Fort Bragg are currently open for lobby services. Lobby services include document pick up and drop off, benefit questions, phone calls to workers and EBT card replacement. Staff is able to provide assistance by phone including processing of applications and ongoing benefit assistance. 

Options available to apply for and maintain benefits include:

  • BenefitsCal.com - a new simple way to apply for, view and review benefits for health coverage, food and cash assistance. Current recipients can also access their cases with services that include uploading documents, printing forms, checking benefit status and more.
  • GetCalFresh.org – accepts applications for CalFresh, formerly known as food stamps
    • You can also print the CalFresh application by clicking here to download a copy. 
  • CoveredCA.com – accepts applications for health care services
  • Contact our Office - To receive assistance or an application packet by mail, Staff is available by phone Monday through Thursday, 7am to 5pm, Friday 8am to 5pm.
    • In Ukiah 707-463-7700 or 877-327-1711 (Fax 707-463-7859)
    • In Fort Bragg 707-962-1000 or 877-327-1677 (Fax 962-1010)
  • Replacement EBT cards can be arranged for mail or pick up by calling the Ukiah office at 877-327-1711 or the Fort Bragg office at 877-327-1677.
  • Cash Assistance Program for Immigrants (CAPI)  - This program is designed to provide monthly cash benefits to aged, blind, or disabled non-citizens who are ineligible for SSI/SSP solely due to their immigration status.
  • Refugee Cash Assistance (RCA) - This program provides cash assistance to qualified Refugees, including Asylees, Cubans/Haitians, Special Immigrant Visa (SIV) holders, certain Humanitarian Parolees, Amerasians, and Certified Victims of Trafficking. This application is included in the CalWORKs application.
  • Trafficking and Crime Victims Assistance Program (TCVAP) - This program provides eligible noncitizen victims of a severe form of human trafficking, domestic violence, or other serious crime, with services such as cash assistance, food benefits, employment, and social services. This application is included in the CalWORKs application.

Did you know that you can apply for CalWORKs, CalFresh Medi-Cal and CMSP benefits online, in person, by telephone or via mail or fax. Please see the above methods to apply. For CalFresh, if you don't have all the information to complete the application just complete what you can. You may leave an incomplete application with just your name, address and signature. An Eligibility Specialist can assist you with finishing the application. For CalFresh it can take up to 30 days to process your application. You may be able to get benefits within 3 calendar days if you meet certain criteria. For CalWORKs it can take up to 45 days to process your application. You may be able to get benefits within 24 hours if you meet certain criteria. For Medi-Cal and CMSP it can take up to 45 days to process your application. Let us know if you need extra help because of a disability or medical condition. We will work with you to find a way to help.

 Las oficinas de Servicios de Empleo y Asistencia Familiar en Ukiah, Willits y Fort Bragg están actualmente abiertas. Los servicios disponibles incluyen recogida y entrega de documentos, preguntas sobre beneficios, llamadas telefónicas a trabajadores y reemplazo de tarjetas EBT. Nuestros especialistas en elegibilidad son capaces de proporcionar asistencia por teléfono, incluyendo el procesamiento de las solicitudes y la asistencia de beneficios actuales. 

Las opciones para solicitar y mantener los beneficios incluyen:

  • BenefitsCal.com - Una nueva forma sencilla de solicitar, ver y renovar los beneficios de cobertura médica, asistencia alimentaria y monetaria. Los beneficiarios actuales también pueden acceder a sus casos con servicios que incluyen la carga de documentos, la impresión de formularios, la comprobación del estado de los beneficios y muchos más.
  • GetCalFresh.org - acepta solicitudes para CalFresh, anteriormente conocido como cupones de alimentos. Haga clic aquí para ver el formulario en español.
  • CoveredCA.com - acepta solicitudes de seguro medico
  • Póngase en contacto con nuestra oficina - Para recibir asistencia o un paquete de solicitud por correo, el personal está disponible por teléfono de lunes a jueves, de 7am a 5pm, Viernes de 8am a 5pm
    • Ukiah 707-463-7700 or 877-327-1711 (Fax 707-463-7859)
    • Fort Bragg 707-962-1000 or 877-327-1677 (Fax 962-1010)
  • El papeleo se puede presentar en myverifs@mendocinocounty.org
  • Se pueden solicitar tarjetas EBT de reemplazo para ser enviadas por correo o para recogerlas llamando a la oficina de Ukiah al 877-327-1711 o a la oficina de Fort Bragg al 877-327-1677.

¿Sabía que puede solicitar los programas de CalWORKs, CalFresh Medi-Cal y CMSP por Internet, en persona, por teléfono, por correo o fax? Consulte los métodos anteriores para presentar la solicitud. En el caso de CalFresh, si no tiene toda la información para completar la solicitud, simplemente complete lo que pueda. Puede dejar una solicitud incompleta con sólo su nombre, dirección y firma. Un especialista en elegibilidad puede ayudarle a completar la solicitud. En el caso de CalFresh, la tramitación de la solicitud puede tardar hasta 30 días. Es posible que pueda obtener los beneficios en un plazo de 3 días si cumple ciertos criterios. En el caso de CalWORKs, la tramitación de la solicitud puede tardar hasta 45 días. Es posible que pueda obtener los beneficios en 24 horas si cumple ciertos criterios. Para Medi-Cal y CMSP puede tardar hasta 45 días en procesar su solicitud. Háganos saber si necesita ayuda adicional debido a una discapacidad o condición médica. Trabajaremos con usted para encontrar la manera de ayudarle.

Click here to apply for CalWORKs, CalFresh, CMSP and Medi-Cal 

Have a Question? Contact Us! (707) 463-7700 or Toll-Free (877) 327-1711

EFAS Program Areas

CalWORKs and Temporary Assistance to Needy Families (TANF)

Provides a temporary cash grant to eligible low-income families. The cash grants are based upon income and resource levels and medical costs are covered through Medi-Cal. Services that are designed to promote self-sufficiency are also provided with cash benefit programs.

CalFresh

Available to eligible low-income individuals and families. CalFresh benefits may be used to purchase food in markets that accept food stamps.  CalFresh benefits are issued on an EBT card.  

Electronic Benefit Transfer (EBT) Cards

EBT is the distribution of benefits on a debit card, making the issuance of state public assistance and federal food stamp benefits faster and easier through the use of electronic transactions. You use your EBT card just like you would any bank issued debit card.  There is currently a program in Mendocino which allows our Farmers Markets to accept the EBT card. Click here for the EBT FAQ page.

Medi-Cal and the County Medical Services Program (CMSP)

Payment for medical costs is available to eligible individuals who meet income and resource standards. Payment for medical costs incurred may require a share-of-cost portion based upon household income levels.

CalWORKs Job Services

The CalWORKs Job Services Program provides employment and training services to TANF recipients to find unsubsidized employment. Visit the CalWORKs Job Services page.


Note: Program and Service availability varies by office location. If you have a question about service availability, please contact us to verify the services offered at a particular location, as well as the days and hours open.


Employment & Family Assistance Services Locations

Ukiah

737 South State Street
P.O. Box 8508
Ukiah, CA 95482

Phone: (707) 463-7700
Toll Free: (877) 327-1711
Fax: (707) 463-7859


Fort Bragg

764 South Franklin Street
P.O. Box 1759
Ft. Bragg, CA 95437

Phone: (707) 962-1000
Toll Free: (877) 327-1677
Fax: (707) 962-1010