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Information for IHSS Providers

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An In-Home Supportive Services (IHSS) provider is someone who gets paid by the State of California to provide eligible services to an IHSS recipient under the IHSS program.  To become an IHSS provider you must first complete the steps outlined below. Once these steps are completed, you may be selected as a provider and receive payment from the IHSS program for providing services.

Benefits of Being an IHSS Provider
IHSS providers help Medi-Cal eligible elderly and disabled individuals to live in their own homes by providing various types of support. 

  • No experience required
  • Flexible hours
  • Choice of services you are willing to provide
  • Your skills and desired workload can be matched with an appropriate IHSS recipient
  • Job opportunities are available throughout the county

How to Become a Provider
Print, complete, and submit both the IHSS Provider Enrollment form (SOC 426) and the Provider Agreement form (SOC 846).

  1. Both forms can be submitted to your local IHSS office

    • 747 South State Street
      PO Box 839
      Ukiah, CA 95482
      (707) 463-7900

    • 472 East Valley Street
      Willits, CA 95490
      (707) 456-3700

    • 764 South Franklin Street
      Fort Bragg, CA 95437
      (707) 962-1102

  2. Once both forms are submitted, call the nearest IHSS office to schedule an appointment to attend the required Provider Orientation
    • Bring your original Social Security card (copies will not be accepted)
    • Bring your current, valid California State Driver’s License or U.S. Government-issued photo ID
    • The above mentioned forms of identification will be needed to complete the Live Scan form and fingerprinting process
    • You will be instructed on how to complete the Live Scan form and fingerprinting process
    • You will be informed of the cost associated with the fingerprinting process

  3. If necessary, work with your recipient (or employer) to complete the required IHSS paperwork that will establish you as their care provider for their case 
    • IHSS Recipient Designation of Provider (SOC 426A) must be signed, dated, and returned to your local IHSS office
    • The W-4 form must be completed by yourself and returned to your local IHSS office

  4. Once this process is complete and you are determined to be an eligible provider, you will receive timesheets in the mail
    • You can also opt to enroll in electronic timesheets for your convenience


Electronic Timesheets
Providers can now enroll in electronic timesheets, which allow providers to submit their timesheets using a computer or other device with internet access.  To learn more about electronic timesheets and to enroll, please visit: http://www.cdss.ca.gov/inforesources/IHSS-Providers/Resources/Timesheet-Information.  If you need help, call the State of California IHSS Provider Help Line at (866) 376-7066.

Using E-Timesheets can have many convenient benefits, including:

  • You can enter hours and submit timesheets online (no more mailing paper timesheets)
  • Your timesheet will be processed quicker
  • You will receive error prompts to correct before submitting your online timesheet
  • You are less likely to experience timesheet exceptions (errors or problems which cause a timesheet to be rejected)
  • You can receive email updates on timesheet status, and have the ability to check timesheet and payment status online
  • You are less likely to have an overtime or travel time violations
  • You can check timesheet history up to the last three months
  • You can request supplemental timesheets

Reporting Suspected Fraud
If you suspect IHSS fraud or misuse of the program, please call your local IHSS office or the statewide IHSS Fraud Hotline at (888) 717-8302.

  • 747 South State Street
    Ukiah, CA 95482
    (707) 463-7900

  • 472 East Valley Street

    Willits, CA 95490
    (707) 456-3700

  • 764 South Franklin Street
    Fort Bragg, CA 95437
    (707) 962-1102

  • Toll Free Number: (877) 327-1799