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Covid 19 - Animal Care Services

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 Covid 19 - Animal Care Services

 

Business Operations @ Animal Care Services

As Mendocino County transitions back into a reopening, Animal Care Services is currently only able to provide limited animal sheltering services for our customers & volunteers.

Covid 19 Phases

As the State of California & Mendocino County approve the upcoming transition phases, Animal Care Services restrictions will hopefully be loosened and in a position to add additional animal sheltering services for the customers & volunteers.  

Customers

Currently during the normal business hours of operation the front door is locked.  Animal Care Services is requesting that customers please knock on the front door and staff will greet you.  Depending on your request we may be able to assist you.     

Currently Animal Care Services requires customers to have the appropriate facial covering when visiting our facility.  Service for customers without facial coverings may be denied.

As we progress through the phases Animal Care Services will be establishing a maximum limit of customers & volunteers permitted in the building at one time to ensure that proper social distancing practices are being adhered to and for safety of the customers & staff.

As we progress through the phases Animal Care Services will have proper seating arrangements, hand sanitizer and sneeze guards in place for the customers at the front counter & office areas for the safety of the customers & staff.

As we progress through the phases Animal Care Services will only be entertaining only potential adopters who have scheduled an appointment in advance to ensure safety for the customers & staff.  Unfortunately, visitors will not be permitted to stop in and socialize with the shelter animals until phase 4 - the shelter in place order has been lifted.  

As we progress through the phases Animal Care Services will be establishing an online scheduling sign up list with applicable dates & times of visitation on our website.  Depending on the phase and when volunteers will be permitted back in the facility, volunteers may be required to wear a facial covering while inside the facility.

Scheduling Adoption, Fostering and Owned Animal Medical Euthanasia Appointment's

During this time of transitioning through the phases, Animal Care Services will continue scheduling appointments for our customers.  Staff will assist customers in scheduling appointments for the following categories – viewing & adopting a shelter animal, fostering a shelter animal and receiving an owned animal medical euthanasia.  We encourage customers to call (463-4427) in advance and secure an appointment.   

Clinic

The Animal Shelter Clinic has begun scheduling spay & neuter services for owned animals.  Animal Care Services is requiring visitors to have the appropriate facial covering when visiting our Clinic.  Service for customers without facial coverings may be denied.    

To schedule surgery appointments please go to the below link.

Surgery Appointment Form

The animal drop off location is on the west side of the Animal Shelter.  Please knock on the “Clinic” door entrance and remain outside.  Staff will assist you outside of the facility.

Mobile Spay & Neuter Caravan

The Mobile Spay & Neuter Caravan will soon begin scheduling future spay & neuter Clinics dates for owned animals.  Animal Care Services will require animal owners to have the appropriate facial covering when visiting the Caravan Clinic location.  Service for customers without facial coverings may be denied.

Future Spay & Neuter Clinics will be posted on the Animal Care Services websites & Facebook pages – please make sure to check these websites. 

Going forward customers needing just vaccinations for their animals will be required to call in advance to schedule an appointment time for their animals.  By securing an appointment it makes the process much easier and safer for Caravan Staff & volunteers.