MemberDirect is a self service website that is available to all members where individual retirement account information can be accessed securely online. The following guides provide Active and Retired members important information on how to enroll in Member Direct and use the site. Please refer to the appropriate guide below before accessing Member Direct.
- Member enrollment information must match retirement account information exactly. That includes hyphenated names, email, address, and 5 digit zip code.
- The username field will not accept symbols.
- Passwords are case sensitive.
- Assistance is available during normal business hours by emailing or calling the retirement office. You can request a password reset if necessary.